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Project description

Project goals and activities

Safe Unlock will develop, establish and evaluate a digital ecosystem for the delivery of goods and services behind digital locks, through technological and organizational integration in a neutral platform for the exchange of data and services.

The Safe Unlock project will contribute to the development of new solutions for home delivery of goods and services and delivery of return shipments. This will give both the sender, service providers, providers of transport services and the recipient increased flexibility due to more individually adapted delivery formats and times.

If the customer is not present, safe solutions for delivery in or outside the home are not widespread today. The fact that the customer must be present adds an extra complexity in that both the customer and the bidder must be in the same place at the same time. Safe Unlock seeks to offer a new solution for this, so that the product or service can be delivered in or near the home in a safe way, and without the customer having to be present.
Safe Unlock is based on a digital ecosystem that requires good cooperation between carriers, online stores, service providers and suppliers of digital locks / alarms and boxes. A fully operational system will in principle be available to all business actors who wish to join it. The project will be able to prepare the ground for new products, forms of collaboration, business opportunities and models for the business players, as well as increased freedom of choice for customers.
An important part of the project is to evaluate and verify the concept. This includes looking at audience acceptance and willingness to pay, potential for service development and effects on travel habits and transport work. A proof-of-concept that this is financially sustainable for everyone involved will be crucial for the service to be expanded to a larger part of the customer group. It will also be an important part of the evaluation to study the effects that new delivery alternatives may have on transport work and the environment, as a consequence of changed travel habits and transport patterns among customers and in the transport industry.

About the dissemination plan

This document provides a framework for the dissemination activities in Safe Unlock. It identifies and describes target groups for dissemination activities, and how they are planned to be reached. It describes the most important dissemination methods and tools that will be used in the project, and which dissemination activities the project partners are expected to contribute.

The dissemination plan has been developed by SINTEF , as part of the activities in the work package AP7 Administration and dissemination. The project partners have contributed to the development of the plan with input to relevant target groups, professional forums and ways to reach them.

The overall goal of the dissemination plan is to inform about the project, its goals and results, to the public in general and various interest and stakeholder groups in particular. This will be done through:

  • establishment of a framework for dissemination, with dissemination tools and channels that are adapted to different target groups
  • activities that will increase awareness of innovation in the most important target groups for this
  • activities that help to disseminate project activities and results to the public
  • workshops / meetings with reference group with representatives of relevant contributors / stakeholders
Relevant target groups cover a wide range, from commercial actors who can take advantage of the innovation in their business, via public service providers and private customers, to the authorities and academia.

Commercial actors that can contribute to and use the ecosystem in their business operations include:

  • E-commerce, including food deliveries.
  • Local dealers: eg flower shop, dry cleaning.
  • Transporters: major logistics players, bicycle couriers.
  • Service providers for private homes: housekeeping, craftsmen.
  • Service-providing municipal and state health sector with a need for secure controlled access.
  • Builders / Property Managers.

Public home services that can benefit from the innovation:

  • Home help
  • Home nursing
  • Emergency services.
  • Paramedics.

End users who will be able to take advantage of the innovation in regard to the purchase of goods and services for (own) homes, and for return shipments:

  • Homes with separate outdoor area and an own entrance.
  • Homes with common outdoor area and common entrance.
  • Cottages / holiday homes.
  • Housing association/condominium.

Authorities responsible for regulation and facilitation:

  • Local planning authorities with responsibility for zoning plans, area and transport plans.
  • National authorities responsible for national guidelines and policy formulation.
  • European authorities responsible for European guidelines and policy making.

Network organizations for actors that are part of the target groups above, eg:

  • NHO Logistics and transport.
  • The Logistics Association.
  • KS (Central Association of Local Authorities).
  • NBBL (Norwegian Housing Association).
  • ITS Norway.

Results from the project are disseminated to the academy through contributions and participation in conferences, transport-related events and peer-reviewed journals and publications.

Safe Unlock is a 3-year research project that will develop and evaluate a digital ecosystem for the delivery of goods and services. The ecosystem will promote simple, efficient and secure delivery logistics to private homes.

  • Safe4 Security Group AS
  • Design/Development: Andrea Birkheim

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